Case Studies
Verified outcomes from
the national portfolio.
Four detailed case studies. government, industrial, education and carbon neutral. with documented outcomes, audit evidence and references available for each.
Each case study below represents an active contract or program from CPC's national portfolio with verifiable outcomes. For procurement teams requiring evidence of performance at scale. rather than capability claims. these case studies document what CPC has delivered, how it was managed, and what the audit record shows.
252 Sites Across Queensland. 28 Years of Compliant Government Cleaning
CPC has held the Queensland Government statewide cleaning contract since 1997. spanning 252 sites across department offices, courthouses, transport facilities and public-facing agencies. The contract operates under formal KPI reporting, annual internal audits and third-party audit access. Procurement teams can access the full audit record, KPI performance history and the documented transition management plan from the original mobilisation.
Key outcomes
- ✓ 252 sites under continuous management since 1997
- ✓ Zero contract lapses or regulatory findings in 28 years
- ✓ ISO 9001, 14001 and 45001 compliant throughout
- ✓ Full audit trail and KPI history available on request
Live Industrial Environments. Mining, Resources and Heavy Industry Cleaning Capability
CPC's industrial cleaning portfolio covers mining operations, resources processing facilities and heavy industrial sites across Queensland, Western Australia and the Northern Territory. Industrial cleaning in live environments requires site-specific risk assessments, FIFO workforce capability, hazardous materials handling competency and integration with site safety management systems. This case study documents CPC's approach to each of these requirements.
Key outcomes
- ✓ Active portfolio across QLD, WA and NT industrial sites
- ✓ FIFO workforce capability with security-cleared staff
- ✓ Site-specific WHS plans and induction processes for every site
- ✓ Hazardous materials handling documented and auditable
NSW Government Schools Panel. Cleaning Across Sydney Metro and Multi-Sector Education Capability
CPC holds an active panel position for the NSW Government Schools cleaning panel. providing cleaning services to primary, secondary and specialist schools across Sydney Metro and surrounding regions. Education cleaning requires Working With Children screening for all staff, documented chemical safety procedures for environments shared with students, and reporting frameworks that satisfy both the Department of Education's requirements and CPC's own ISO obligations.
Key outcomes
- ✓ Active NSW Government panel position
- ✓ 100% of staff with current Working With Children checks
- ✓ Sector-specific chemical safety procedures for student environments
- ✓ Dual reporting framework satisfying client and ISO requirements
100% Carbon Neutral Cleaning. Proprietary Calculation Across Scope 1, 2 and 3
CPC developed a proprietary carbon emissions calculation methodology for commercial cleaning operations. covering Scope 1 direct emissions from vehicles and chemical manufacturing, Scope 2 purchased electricity, and Scope 3 value chain emissions from supply chain and waste. The methodology is independently verified under the carbonneutral.com.au program. Any CPC contract can be designated as carbon neutral, with a verified carbon neutral certificate issued for that specific contract.
Key outcomes
- ✓ Carbon Neutral Certified certification held
- ✓ Scope 1, 2 and 3 emissions independently verified
- ✓ Carbon neutral status available for any CPC contract
- ✓ Annual verification and renewal under carbon neutral program
Full Collection
Case Studies. Proof at Scale
The full case study collection, including additional sector-specific detail and supporting documentation.
For New Clients
Get a Cleaning Proposal
Tell us about your sector and sites. We'll design a compliance-driven cleaning program around your obligations and schedule.
- ✓ Site assessment included
- ✓ Sector-specific proposal
- ✓ Response within 5 business days
For Procurement Teams
Due Diligence Hub
All compliance credentials in one place for formal procurement evaluation. No request required.
- ✓ ISO 9001 / 14001 / 45001 certificates
- ✓ Modern slavery statement
- ✓ Social procurement documentation
- ✓ Insurance and WHS documentation